💳 Refund Policy
Please read the guidelines below governing the refund policy.
Table of Contents
- There's a strict no refund policy, once the delivery has been sent. This is because the work has been made, and the brand get full rights to use it on their socials, website pages, and ads.
- Upfront Payment and no contract for purchase under €600. Contract start for purchase over €600.
- 50% upfront payment and product receive to begin “one phase” in collaboration over €600. If the collaboration is cancelled, there's a strict no refund policy because the work has been made.
- For late appointment without notification, there will be 10% added fee per day.
- I serve only one revision per phase. If you add these phases, you actually have more than one revision. So, for another revision, there will be 40% fee added per phase. If you need another one, then we need to agree on hourly-based payment.
- No contact 5 business days after deadline: One phase, or the collaboration will be automatically cancelled.